We are always striving to exceed your expectations and provide you with unbeatable service. We’re regularly checking to make sure your happy. Here is the recent feedback we have received.
Updated 6-2-12
To, Mike And Richard, I would like to say thanks for the 1st class service you both provided getting my Amtico order to us on time as promised. "not the case with some companys" your price was good as was your advise,we also contacted the fitter as suggested by you, he was on time and did a good job. So thank you again, and I would not hesitate to recommend your company to others... Roy Wallis Marlow Bucks
Hi Richard,
I am writing to say thanks for supplying my Spacia Wave Slate tiles, they are laid now and looking great.
I especially wanted to put in some praise for Roy, the fitter you put me on to. He was very amenable, decent chap, we liked him. He was very conscientious and did an immaculate job on the floor. I’m terribly fussy (being a craftsperson myself) and I have to say he ticked all the boxes in terms of attention to detail and neatness, so a big thumbs up.
He was very reasonably priced and insisted that should any problem arise, to call him and he’d return to deal with it as soon as possible.
Many thanks, I’ll be recommending you both to anyone who asks about Amtico products.
Kind regards
Jane Dalgarno London
Dear Richard I just wanted to thank you for your excellent service regarding my recent delivery of bespoke flooring. Everything was well packaged and arrived on exactly the day you predicted. Your suggested fitter has done an incredible job and is a credit to you. Thankyou for bringing into our price range a product we may not normally have been able to afford.
best wishes
Debbie Hill Bebbington
Just to say how pleased I have been with the methodical fitting of my amtico spacia flooring by Phil Cartwright, backed up with useful practical advice on maintenance.
Val Millman Kenilworth CV8
Hi My Royal Oak flooring looks great in my hall way.
The whole process of buying the flooring off the internet was made very easy by Simply Amtico providing prompt service and a great recommendation of Roy who did a great job fitting the floor he was also happy to visit us to measure up for the job, which was greatly appreciated.
Thank you
Helen
Milton Keynes Helen McCue
Dear Richard, Just to let you know how delighted my wife and I are with the American Cherry basket weave parquet that Phill Cartwright has laid in our kitchen and utility room. It makes the rooms look as though they are part of a builder's showhouse.
Phill could not have been more helpful or cheerful and cleared up all the mess after each day's work. We made several enquiries from rival firms and 'Simply Amtico' turned out to be the most cost effective of all. All the materials arrived on time as promised.
Once again, thank you for your help.
Steve and Ellie Cooksey
Lichfield, Staffordshire,
Dear Richard, Just a note to say thanks for all your advice & we are delighted with our new floor. I would also like to let you know what an excellent job the layer did.He is Roy Dunderdale from Potters Bar,Herts.and he has also dropped in recently,to make sure all is o.k. Thanks again to both of you. Adrienne Creitzman Barnet
To Mike
Our 3rd supply from Simply Amtico and the usual excellent service. Thankyou again, sadly we have no further rooms requiring Amtico but I will certainly reccomend you.
Mrs S Saunders London
Dear Richard
I thought I would drop you this image with my comments on how the job went.
Ireen and I were a bit unsure about the colour but as the flooring was such a good price we went for it and we are very pleased with everything.
Kevin from Flooringways suggested that as it was a large area it would be better with a border and the flooring fitted at a 45° angle, this worked out tremendous. In total Kevin laid 40 sq m
You will see from the images the flooring complements our new kitchen.
I must thank you for all the help you gave me and for recommending Kevin as a fitter this all worked out great.
Ireen and I are extremely happy and hope to have years of use out of our new flooring.
Norman Glasgow
Dear Richard, I would like to thank you for a fantastic customer service. I placed my order incorrectly and you phoned me back and helped me rectify it promptly & (saved me money)! I would recommend this company to my friends & wouldn't hesitate to buy from you again. A great service, a great price, served by a great guy! Regards Chris
Chris Punnett London
Dear Richard
Just to let you know that we had four rooms fitted with amtico this week.
We are very pleased with the materials, and with the quality of fitting by Adrian Dunn and his assistant, Andre, from Floorproject.
Both men were very pleasant and trustworthy, but in particular they worked with considerable skill.
Additionally, they were able to work around a problem when another contractor had to be engaged to treat a wall for dampmness.
I intend using Adrian again, and will recommend amtico to my friends.
Michael Fields
M28
Steve Miller has just completed the floors and the tiles look wonderful. Steve did a very professional job - arrived promptly at the agreed time and cleared up after himself. I wouldn't hesitate to recommend him to others.
With your competitive pricing, very helpful advice before my purchase and an excellent fitter, you have a satisfied customer. Thank you
Deborah Hotham york
Dear Richard
I recently bought some amtico flooring from you that arrived in good time and I am really pleased with it. I asked if you could recommend a local fitter. I wanted to contact you to say that Nick Parnaby was excellent and I would highly recommend him to anyone. Thankyou
Helen Hussey
Hi Mike / Richard,
Alastair has just finished fitting the Amtico flooring in my hallway and kitchen. We are absolutely delighted with the end result, and the quality of the work is outstanding. Many thanks for your handling of my order and arranging the fitting.
Kind regards,
Ian McWilliam
I would like to say Thank You for your fantastic customer service. You answered all my questions. My floor arrived well packaged, when you said it would and looks lovely now its is laid. Great customer service, Thank You Richard. I have passed your name on to all.
Alison Mount
Dear Richard and Mike
Just a short note to thank you both for the excellent service and especially to you Mike for getting the extra tiles out to us at such short notice. I will definatekly be back for future orders.
Kind regards
Tim Johnson
Hi Richard,
Just wanted to thank you for your service. The tiles and the receipt of payment arrived very promptly last week. Thank you again for all your help. Best wishes, Rebecca
For the record, your attentive, prompt action is much appreciated, especially in locating a fitter that could lay the floor in the desired time frame.
I am sure it will work out fine when completed but in the meantime many thanks.
I am impressed by SimplyAmtico and I have no doubt that given your current policies and management you will prosper in these difficult times.
More power to your elbow.
Rgds
Sedat
Not an enquiry but a belated testimonial. I bought your product a year ago and just wanted to say the service was brilliant. The chap i spoke to at simply amtico was so helpful and even worked out how much flooring we needed from a basic floor plan i emailed. You gave me a contact number for a fitter, danny who we used and he was brilliant too, did a fantastic job to perfection. I shaved 300 pounds of a local quote by using your company. Thanks for all your help. Susan ireland
susan ireland
Hi, I just wanted to thank you for your excellent customer service. I had ordered my flooring from another company who let me down on the delivery date twice, I tried you and had the flooring I needed delivered the very next day. This helped me out in a very tight time scheduled plan which was about to go wrong but didn't thanks to you and your very professional service - thank you.
Jane Wenlock Shropshire
Hi, I would just like to say thank you so much for the service I received from you recently. Your telephone sales service was very efficient and friendly. After ordering 5 boxes of Rustic Smoked Wood Amtico (at a very competitive price) from you on Tuesday afternoon it arrived first thing Thursday morning which is absolutely fantastic service. You also rang to keep me updated as to when it would be arriving. I have found the whole experience of dealing with you to be outstanding, thank you again. Angela Cuff Sheffield
Our second purchase from Simply Amtico and perfect service again, thankyoufor the free maintanance products, we can now keep our new floor looking fantastic. Also Steve the fitter created a masterpiece with the borders. We will reccomend you. With Thanks Gina Rapatoni Kent
We are delighted with our new Amtico, your suggested fitter did a fantastic job and is a credit to you. Thankyou to Mike for all his help during the selection process and his design layout looks fantastic, I am going to suggest you to my sister who is just moving house. Mr Patel London
Your staff are helpfull and courtious and the Amtico arrived on the date arranged before 10am ! Keep up the good work, a company like yours deserves to be successfull in these difficult times. Mr Robert Cairns Glasgow
Great service, great prices and a pleasure to deal with. We will be back for our next project. Thankyou again for all your help and arranging the fitting. Kind regards Karen Goodall Northhampton
Mr Mike Frost
Invoice No. 29077
I would like to congratulate your organisation for the very efficient service I have received.
The telephone ordering system was very simple. The dispatch and delivery of the order was as promised. The delivery driver was very helpful.
Thank you very much.
D. B. May.
Richard, just a quick note to let you know the Amtico Spacia arrived today. Exceptional service from you!! Thank you so much for your help and patience over the last few months. This is all much appreciated.
Continued success. You and your company have been a joy to deal with and I wish you all the very best for the future.
With kindest regards
Ann McGrath Midlothian
Thankyou to you for your super service. From Cheshire to Glasgow in under 24 Hours ! Unbelievable Your fitter is due to start next Tuesday and we cant wait to see the finished result. Many Thanks Kevin McConnell Glasgow
Just a quick email to thank you for your great service, all the boxes arrived safely and well packaged and the fitted floor looks just fab. will be back ! Cathy Warner Sussex
To the Managing Director
I just wanted to convey my thanks to your company for the supply and fitting of our herringbone floor, a special thanks to Mike for planning it all to perfection, it looks super. Mrs Cohen Kent
My third order from Simply Amtico and excellent service agin. Thankyou for suggesting Paul for the fitting, he is a perfectionist. Thankyou again. Mrs Searle London
Dear Richard and Mike
I am writing to thank you for the excellent service I received from Simply Amtico. I was full of trepidation placing an online order for such a large amount of money. However, you gave me such a reasonable quote and each time I spoke to either of you you were so reassuring and gave me lots of advice. My order arrived much quicker than I expected and all the boxes were very securely taped for their journey down south! Thank you for recommending Paul & Andy to fit. They were absolutely great. Reliable, polite and they did an excellent job. So much so that my kitchen supplier and fitter have both kept their details for future work. They were very impressed with your keen prices and I'm sure you'll be hearing from them in the near future. I am thrilled with our floor. Thank you so much for all your help and advice. Kind regards Mrs. C. Mead Surrey
"Many thanks for your assistance re my purchse of the Amtico traditional Oak. The delivery was prompt and the service I received from yourself was first class. A nice company to do business with". Ron Cope, Stoke-on-Trent.
"Good Morning. When I was working I attended many quality improvement seminars. It was always impressed on me that it wasn’t good enough just to meet customer’s expectations, you had to exceed their expectations. I am very pleased to tell you that you have exceeded our expectations and we are very happy with the finished floor. I have just refitted the kick boards and it all looks splendid. Thank you very much. Best wishes for a successful 2011." Clive & Linda Tollett, Bishops Stortford.
"Just to sincerely thank you for your excellent service. I'm embarrassed to say I had been badly let down after replacing an order with another Internet company claiming they had Amtico in stock - Simply Amtico saved the day as not only did I receive my order in under 24hours (to Glasgow!) but your prices were actually cheaper. Thanks again." Alan Dickson, Glasgow, Scotland.
"Just a quick email to thankyou for excellent service and communication. A job well done!" J Broomfield. Birmingham
"Morning Mike. Just to let you know that the delivery of the Amtico tiles arrived and to say thankyou for the speedy delivery and first class service. Thanks again" Mr Attias. London
"Fantastic service, fantastic prices and delivered on the day promised at 9am. A very happy customer. Thankyou so much" Mrs Adams, Slough
"Thankyou so much for my new amtico floor. Everything arrived in perfect condition and your recommended fitter even surpassed my engineers husbands high expectations. We will be back for our next project. With thanks" Jackie Dobson. Edinburgh.
"My second flooring order from you and excellent service again. I would never look elsewhere. Thanks again." Colin Bloomfield. Harrogate.
"My best ever internet buying experience by far. Your staff are very knowledgeable and extremely helpful, My Amtico arrived on the exact day promised and before noon as agreed. I have recommended you to two work colleagues already. Keep up the good work." Mrs S Gibson, Essex
"Having recieved weeks and weeks of terrible service from another Internet based company claiming to sell Amtico flooring, I came to Simply Amtico hoping to get a better experience. The result was a breath of fresh air. I ordered my flooring at 11:30am on Thursday morning, and was in receipt of it the following day, with no extra charge for delivery. They even delayed their Thursday despatch so I could have the goods the following day."
"It took just one call for my initial query and order, later that afternoon I received a phone call confirming my flooring had been despatched, together with a tracking reference number. All in all, a fantastic customer experience. Simply Amtico will top of my list for my next flooring project! Thank you". Rob Lyde,
“Thank you for being so prompt with the Amtico flooring, it arrived at 8.30 am by one of our local couriers. You will be pleased to know that we have a further three rooms to do and possibly a hall way to be done this year. Rest assured I will be in touch”. Aaron from Conway,
“I recently ordered some Amtico Spacia XL from another internet based company and received nothing but poor service, the worst I have come across during my trading years. I needed an alternative and found Simply Amtico. From the very first phone call to the last I have received nothing but 100% professional customer service with expert advice. It has been a pleasure to deal with them and will be using them again at every opportunity and recommending them to everyone I can, unlike the original company I used. Thank you very much Simply Amtico”. Mr Williams @ Elm Flooring in Durham,
"I am writing to let you know that your fitter has completed the job and we are delighted with the result. I would have no hesitation whatsoever in recommending you to anyone who wishes to buy Amtico". Mr Douglas from Wirral,
"One of the best, stress free, internet shopping experiences I have had. The floor has transformed my room". Mrs Carney from Blackburn, “Fantastic, first class. Your recommended fitter is easily the nicest and most helpful man I have worked with. His workmanship is fantastic.” Mr Murray from Glasgow, "Thank you so much for my Amtico floor. I really aprreciate you delivering on specified day. Were so pleased." Mrs Davie from Cheshire,
“It’s always great service from Simply Amtico”. Darren the Floor Doctor from Edinburgh, “Everything was perfect.” Mrs Orchard from Bristol, “I’m absolutely delighted with the service”. Mr Ramsay from Edinburgh, “ The service was very quick and very efficient”. Mr Lloyd, Surrey, Everything was spot on”. Daniel from Wigan, “Everything about the service was great”. Mrs Gallagher from Glasgow, “Very good. I’m really, really pleased with the amazing service”. Mrs Stimpson from Slough, “The delivery and service was very efficient, the prices were even better ”. Mrs Maharg from Melksham, " An overall excellent experience, very helpful and professional staff" Mr R Roberts from Essex,
" A breath of fresh air, Competant, Reliable and Friendly. My next floor is coming from you" Mrs Patel from Dorking,
"Price was fantastic, service superb, The Amtico looks fab fitted by your referred fitter" Dr David Andrews from North London, During this period, we recieved NO negative feedback!! Independent verifacation is available on request.
Please provide feedback about our service to you, It makes it all so rewarding. Thankyou
